Problem → Solution → Impact
How We Helped Daeem Delivery App Delivery Time by 38% in 4 Months
Saudi's #1 Food Delivery and Dining App
20% off (max $6) + no service or delivery fee on first order
Use code 20WITHSF, valid on subtotals $15+
Client Overview
Daeem Delivery is Saudi Arabia’s leading food delivery and dining platform, trusted by millions for its speed, variety, and convenience. Established with the mission to make dining more accessible, Daeem has partnered with over 1,000 restaurants ranging from global fast-food brands to beloved local eateries.
Their mobile application allows users to browse menus, customize orders, track deliveries in real-time, and enjoy exclusive promotions — all from the comfort of their homes or offices.
Over the years, Daeem Delivery has built a reputation for exceptional service quality and reliable logistics. However, as customer expectations in the food tech industry soared, they realized they needed to further optimize delivery speed, modernize their digital experience, and enhance operational efficiency to maintain their leadership position in a highly competitive market.
Industry
Food Delivery & Dining
Location
Saudi Arabia
Our Services Provided
1
Conceptualization
Market understanding
Localization
2
Conceptualization
User flow
Designing
3
Conceptualization
Android App
iOS App
4
Conceptualization
Play Store publishing
App Store publishing
The Challenge
Before partnering with us, Daeem Delivery faced:
Sluggish delivery times causing customer dissatisfaction.
Inefficient order routing for drivers.
A dated UI/UX that didn’t match modern food app expectations.
Our Solution
We provided:
Optimized Delivery Algorithm: Reduced average delivery time by 38%.
Complete UI/UX Revamp: Designed for speed, clarity, and engagement.
Real-time Driver Tracking & Order Updates: Increased customer trust.
Technologies We Use
Impact
38%
Faster deliveries in under 4 months.
25%
Increase in daily active users.
30%
Higher customer retention rate.
40%
Boost in in-app order value.
Partnering with this team has been a game-changer for our business. We had been struggling to bring down our delivery times without compromising on quality, and within just a few months, they completely transformed our operations. Their deep understanding of both technology and the food delivery industry meant they could suggest improvements we hadn’t even considered. From revamping our app’s user experience to optimizing our backend logistics, every step was executed with precision and care. Today, our customers enjoy a faster, smoother ordering experience, and we’ve seen a measurable boost in repeat orders and customer satisfaction. This wasn’t just a service provider for us — it felt like having an in-house innovation partner who genuinely cared about our growth
CEO, Daeem Delivery